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Zambia - Telecoms, Mobile, Broadband and Forecasts

Zambia - Telecoms, Mobile, Broadband and Forecasts

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Meta Description Executive summary
3G mobile and international fibre access will trigger broadband growth
This annual report provides a
Publisher BuddeComm
Date of Report Oct 6, 2011
Quick Overview
Executive summary
3G mobile and international fibre access will trigger broadband growth
This annual report provides a comprehensive overview of trends and developments in Zambia’s telecommunications market. Subjects covered include:

Key statistics;
Market and industry overviews;
Government policies affecting the telecoms industry;
Market liberalisation and regulatory issues;
The impact of the global economic crisis;
Telecoms operators – privatisation, IPOs, acquisitions, new licences;
Major players (fixed, mobile and broadband);
Infrastructure development;
The impact of access to international submarine fibre for a landlocked country;
Mobile voice and data markets, including 3G;
Internet and broadband development and pricing;
Average revenue per user;
Convergence (voice/data, fixed/wireless/mobile).Zambia’s GDP growth has remained almost unaffected by the global economic crisis and is expected to continue at around 6% p.a.
The country’s telecommunications market is dominated by mobile network operator Bharti Airtel (formerly Zain) which has a market share of around 65%. However, the fastest subscriber growth is currently seen by the runner-up, MTN (formerly Telecel) from South Africa. The third competitor in the mobile market is Cell Z, the mobile division of the national telco, Zamtel. Zamtel has been performing poorly in the mobile as well as the fixed-line sector, despite monopoly rights in the latter, including the international gateway. This has also limited growth in the internet and broadband sector, with some of the highest prices for international bandwidth on the continent.
The landlocked country has recently gained access to international submarine fibre optic cables for the first time, which has already led to some significant retail price reductions for broadband services. Third generation (3G) mobile broadband services were launched in early 2011 and national fibre networks are being rolled out by four different companies. Several ISPs have rolled out WiMAX wireless broadband networks. These developments are set to increase broadband penetration significantly in the coming years.
Zambia’s main opposition party has stated it will renationalise Zamtel if it wins the 2011 national elections. A majority stake in the telco is owned by the Libyan government.
Market highlights:

New international fibre connections lead to lower broadband prices;
3G mobile broadband services launched;
Libyan-owned Zamtel may be renationalised;
Profiles of major players in all market sectors;
Estimates for mobile, fixed-line and internet market to end-2011 and 2012;
Mobile market forecasts for 2013 and 2016;
Mobile ARPU remains weak as market penetration approaches 50%.Estimated market penetration rates in Zambia’s telecoms sector – end-2011
MarketPenetration rate
Mobile47%
Fixed1%
Internet9%
(Source: BuddeComm based on various sources)
Data in this report is the latest available at the time of preparation and may not be for the current year.
Peter Lange
June 2011
Table of Contents
1. Executive summary
2. Key statistics
2.1 Country overview
3. Telecommunications market
3.1 Market analysis 2011
4. Regulatory environment
4.1 Telecommunications Act 1994
4.2 ICT Policy 2007
4.3 New ICT Act 2009
4.4 Regulatory authority
4.4.1 ZICTA (formerly CAZ)
4.5 Telecom sector liberalisation in Zambia
4.5.1 International gateways
4.6 Licensing
4.6.1 New unified licensing regime 2009
4.7 Universal access fund
4.8 Infrastructure sharing
4.9 Cyber security legislation
5. Fixed network operators in Zambia
5.1 Zamtel
5.1.1 Privatisation
5.1.2 Fixed network infrastructure
5.1.3 Fixed-line statistics
5.1.4 CDMA2000 wireless local loop (WLL)
5.1.5 Domestic satellite network
5.1.6 National fibre backbone
5.2 ZESCO
5.3 CEC
6. International infrastructure
6.1 Overview
6.2 Submarine fibre
7. Internet market
7.1 Overview
7.1.1 Internet statistics
7.2 Public internet access locations
7.2.1 Community telecentres
7.3 Zambia’s ISP market
7.3.1 ZamNet
7.3.2 Zamtel Online
7.3.3 CopperNet Solutions
7.3.4 UUNet Zambia
7.3.5 Microlink Technologies
7.3.6 AfriConnect
8. Broadband market
8.1 Overview
8.2 ADSL
8.3 Leased lines
8.4 WiMAX
8.5 WiFi
9. Digital economy
9.1 VoIP
9.2 E-learning, e-health
10. Mobile communications
10.1 Overview of Zambia’s mobile market
10.1.1 Mobile statistics
10.2 Major mobile operators
10.2.1 Zain Zambia (formerly Celtel, Zamcell)
10.2.2 MTN Zambia (formerly Telecel)
10.2.3 Cell Z (Zamtel)
10.3 Average revenue per user (ARPU)
10.4 Mobile data services
10.5 Third generation (3G)
10.6 Mobile content and applications
10.6.1 M-payment and m-banking
10.7 Local handset manufacturing
10.8 Satellite mobile
11. Forecasts
11.1 Forecasts – mobile market – 2013; 2016
11.2 Notes on scenario forecasts
12. Related reports
Table 1 – Country statistics Zambia – 2011
Table 2 – Fixed-line network statistics – 2011
Table 3 – Internet provider statistics – 2011
Table 4 – Internet user statistics – 2011
Table 5 – Mobile statistics – 2011
Table 6 – National telecommunications authority
Table 7 – Fixed lines in service and teledensity – 1995 - 2012
Table 8 – Internet users and penetration rate – 1995 - 2012
Table 9 – Internet subscribers, broadband vs dial-up – 2001 - 2009
Table 10 – Zamtel DSL pricing – 2011 vs 2008/09
Table 11 – Mobile subscribers and penetration rate – 1995 - 2012
Table 12 – Mobile ARPU in Zambia – Zain and MTN – 2005 - 2009/10
Table 13 – Forecast – mobile subscribers – 2013; 2016
Chart 1 – Mobile subscribers and penetration rate – 2002 - 2012
Exhibit 1 – Map of Zambia
Exhibit 2 – Vodacom – in and out and back in Zambia




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